Teen treatment in Winter Springs, near Orlando

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Bright lounge at Lotus with sofas and bean bags

Teen Treatment FAQs for Parents

Straight answers to the questions parents ask us most. Don't see yours? Call us anytime.

HIPAA compliant

Talk to an Admissions Specialist

Or call us at (321) 220-3631. Everything you share is confidential.

What Families Say About Our Teen Treatment

Google Reviews
  • Dorothy S.

    I cannot find the words to express how wonderful Lotus Behavioral Health was for my child. We had tried other programs without success. Then, we were referred to Lotus and from the moment we arrived, I was moved by the amount of compassion and caring that the staff had for us as a family. It took some time and work to get to a point of recovery, it was worth it. If you ever find yourself needing these kinds of services, don't waste any more time. The staff at Lotus is amazing and will work with you to help your child. I cannot thank them enough for getting us through a really rough time.

  • Bo M.

    This was the last rehab facility I ever attended after going in and out of treatment centers since I was around 15 years old. Out of all the facilities I've experienced, Lotus was by far the best when it came to providing genuine care, effective treatment, and a true understanding of what individuals are going through. The staff treated me with respect, compassion, and professionalism, and they created an environment where real healing and growth could take place. The support I received helped me gain the tools and perspective I needed to move forward in my life. I would highly recommend Lotus to any parent whose child is struggling with addiction or other serious challenges. If you're looking for a facility that truly cares about its clients and is committed to helping them succeed, Lotus is a place worth considering.

  • Clint B.

    Lotus Behavioral Health is an excellent treatment center if you have a teen struggling with addiction. Instead of seeing this as a setback or obstacle, LBH turns this issue into an opportunity to educate our teens on the dangers of addiction and how to become better, responsible people. My son returned a changed and improved young man. He was open to the program, which is important if you want this to succeed.

  • Kiki C.

    Lotus provided wrap around treatment and acceptance for my teen when I was not able to help him at home. We are so grateful for the progress he made while he was there. He can be a handful, and they approached his individual needs with care and compassion in a safe environment. By the time my teen was discharged, he truly cared for each and every one of the staff and leaving was bittersweet.

  • Lenna C.

    I'm so incredibly grateful for Lotus Behavioral Health. The staff was truly amazing—caring, supportive, and professional every step of the way. The group therapy sessions were not only helpful, but also enjoyable for her , creating a space where she felt safe, heard, and understood. The other kids were kind and encouraging, and the therapists were outstanding—compassionate, skilled, and truly invested in each teen's growth. I'm beyond happy with the progress and commitment my teen has shown since starting there. She has grown into a stronger, more self-aware, and confident individual. Thank you, Lotus, for helping my teen become the best version of herself:)

  • Susie Q.

    What a wonderful experience! Thank you to the caring people of Lotus for loving our family through a tough time. Every single staffer interacted with our teen in a fashion that helped him think about things differently. Every. Single. Person. Our teen loved the experience there. We could not recommend this facility highly enough. Thank you, Lotus.

Visit Our Teen Treatment Center in Winter Springs

Winter Springs, near Orlando. Families come from across Florida and beyond.

  • Lotus Behavioral Health Teen Treatment Center
    1030 Spring Villas Point
    Winter Springs, FL 32708
  • (321) 220-3631
  • Monday – Sunday, 24-hour service
Get directions

About Our Teen Treatment Program

Does my teen need to be using substances to come to Lotus?

Yes. Lotus is for teens with substance use, including vaping or nicotine, often alongside depression, anxiety, trauma or ADHD.

What ages does Lotus treat?

Teens 12 to 17 only. If you're looking for help for an adult or young adult, call us and we'll help you find the right program.

Do you take boys and girls?

Yes. Boys and girls live in separate wings and have separate groups, and LGBTQ+ teens are welcome.

My teen has ADHD, OCD or DMDD. Can Lotus help?

Yes. We see it all the time in teens who use substances. Learn more about ADHD and substance use.

Is Lotus a boot camp or a lockdown facility?

No. Lotus is not a secure inpatient psychiatric facility. It's a purposely designed residential therapeutic environment that gives teenagers the structure they need to achieve their treatment goals.

What teen treatment programs does Lotus offer?

Residential treatment, partial hospitalization (PHP), intensive outpatient (IOP) and outpatient, all with the same team. Compare our programs.

Does Lotus do detox or medication-assisted treatment?

No. If your teen needs detox or medication-assisted treatment first, we'll help you find the right program and plan the return to Lotus.

Where is Lotus located?

In Winter Springs, Florida, in Seminole County near Orlando. We welcome teens from all over Florida and beyond to our campus.

Teen Admissions

What happens after I call Lotus?

We start with a short family interview and check your insurance benefits at the same time, then plan admission, with a tour if you'd like. Here is what to expect.

How fast can my teen be admitted?

Every family is different, but we move as fast as you are ready to, once insurance is verified. See how admission works.

Do I need a referral to get my teen into treatment?

No, you can call us directly. TRICARE does require a referral from your primary care manager.

Can we tour Lotus first?

Yes, by appointment, and Saturday tours are possible too. You can also see photos of our campus.

What if my teen refuses to go to rehab?

Call us. We can connect you with a trusted outside intervention partner and share tips on how to talk with your teen.

Can a court order my teen to Lotus?

No. Lotus is private, but we work with court-involved teens and can guide families through the Marchman Act.

My child was Baker Acted. What now?

Call us. Many teens come to Lotus after a psychiatric hold like the Baker Act, and we'll talk through next steps with you.

Insurance and the Cost of Teen Treatment

Does Lotus take insurance?

Yes, most commercial plans, including UnitedHealthcare/Optum, Aetna, Cigna and TRICARE. Call us and we'll check your coverage for free.

What if Lotus is out of network with my plan?

We'll check your out-of-network benefits for you and explain your payment options before you decide anything.

Do you take Blue Cross Blue Shield or Florida Blue?

Not in network. Lotus is out of network with Blue Cross Blue Shield and Florida Blue, but we'll check your out-of-network benefits and walk you through your options.

My insurance won't cover it. Are there other options?

Yes. Lotus offers a 0% interest in-house payment plan, and CareCredit financing is also available.

Do you accept Medicaid or Medicare?

Not yet. Call us anyway, and we'll help you find the right program for your teen.

Family Involvement and Visits

Can I talk to my teen during treatment?

Yes, by phone three nights a week, and you can reach our nursing team anytime with a concern. Here is what to expect once your teen starts.

Can I visit my teen?

Yes, every week. Families also join holiday meals at Thanksgiving and Christmas.

Is family therapy included?

Yes, every week, through our family program.

How will I know how my teen is doing?

Through weekly family therapy and your teen's treatment team. You help shape the treatment plan from the start, and medication changes are always discussed with you and need your approval.

Daily Life in Residential Treatment

Can my teen have their phone?

No. Phones are stored safely, and before discharge a clinician goes through the phone with your teen to remove contacts and posts that could lead back to use. Here's what the first week looks like.

Will my teen see a therapist every day?

Your teen has group therapy every day. Individual and family therapy happen every week.

Will my teen fall behind in school?

No. Teens do about two hours of proctored virtual learning a day, and the credits count toward graduation.

What do teens eat?

Three fresh, catered meals a day, eaten together, with vegetarian, vegan, gluten-free and kosher options. A dietitian meets with teens who have food or diet needs.

Length of Stay and Aftercare

How long is teen residential treatment?

Usually 30 to 90 days, based on your teen's needs and progress, not a fixed calendar. Read more about how long rehab lasts.

What happens after residential treatment?

Most teens step down to PHP and then IOP with the same team. IOP is in person, three afternoons a week.

What's in place when my teen comes home?

Before discharge, we set up primary care, psychiatric and therapy follow-up appointments. Your family also builds a relapse prevention plan with your teen in the last weeks.

HIPAA compliant

Talk to an Admissions Specialist

Or call us at (321) 220-3631. Everything you share is confidential.

Is Your Teen Struggling? Our Teen Treatment Team Can Help.

Talk with our admissions team today. We'll check your insurance and help you find the right level of care.