From the First Call to the First Week of Treatment
1
The first call
You talk with our admissions team about your teen and your family's needs.
2
Insurance and planning
We verify your benefits, explain your options and schedule admission when your family is ready.
3
Admission day
You and your teen arrive at our Winter Springs campus. Our team welcomes you, reviews paperwork with you and helps your teen settle in.
4
The first days
Your teen meets their therapist, psychiatric provider and nursing team, and together they build a treatment plan.
5
The first week
Your teen starts daily groups, school time and individual therapy. Your family begins weekly family therapy and calls three nights a week.
How You'll Stay Connected With Your Teen
Family calls three nights a week
Weekly family therapy
Weekly visits
Updates from your teen's care team
Phones are stored during treatment. Before discharge, a clinician reviews the phone with your teen.
It's Normal for the First Days of Treatment to Feel Hard
Many teens are angry or scared at first, and many parents feel guilt or doubt. Those feelings usually ease as your teen settles in and connects with staff and peers. Our team will help you through it.
Lotus provided wrap around treatment and acceptance for my teen when I was not able to help him at home. We are so grateful for the progress he made while he was there. He can be a handful, and they approached his individual needs with care and compassion in a safe environment. By the time my teen was discharged, he truly cared for each and every one of the staff and leaving was bittersweet.
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Susie Q.
What a wonderful experience! Thank you to the caring people of Lotus for loving our family through a tough time. Every single staffer interacted with our teen in a fashion that helped him think about things differently. Every. Single. Person. Our teen loved the experience there. We could not recommend this facility highly enough. Thank you, Lotus.
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Lenna C.
I'm so incredibly grateful for Lotus Behavioral Health. The staff was truly amazing—caring, supportive, and professional every step of the way. The group therapy sessions were not only helpful, but also enjoyable for her , creating a space where she felt safe, heard, and understood. The other kids were kind and encouraging, and the therapists were outstanding—compassionate, skilled, and truly invested in each teen's growth. I'm beyond happy with the progress and commitment my teen has shown since starting there. She has grown into a stronger, more self-aware, and confident individual. Thank you, Lotus, for helping my teen become the best version of herself:)
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Dorothy S.
I cannot find the words to express how wonderful Lotus Behavioral Health was for my child. We had tried other programs without success. Then, we were referred to Lotus and from the moment we arrived, I was moved by the amount of compassion and caring that the staff had for us as a family. It took some time and work to get to a point of recovery, it was worth it. If you ever find yourself needing these kinds of services, don't waste any more time. The staff at Lotus is amazing and will work with you to help your child. I cannot thank them enough for getting us through a really rough time.
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Clint B.
Lotus Behavioral Health is an excellent treatment center if you have a teen struggling with addiction. Instead of seeing this as a setback or obstacle, LBH turns this issue into an opportunity to educate our teens on the dangers of addiction and how to become better, responsible people. My son returned a changed and improved young man. He was open to the program, which is important if you want this to succeed.
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Bo M.
This was the last rehab facility I ever attended after going in and out of treatment centers since I was around 15 years old. Out of all the facilities I've experienced, Lotus was by far the best when it came to providing genuine care, effective treatment, and a true understanding of what individuals are going through. The staff treated me with respect, compassion, and professionalism, and they created an environment where real healing and growth could take place. The support I received helped me gain the tools and perspective I needed to move forward in my life. I would highly recommend Lotus to any parent whose child is struggling with addiction or other serious challenges. If you're looking for a facility that truly cares about its clients and is committed to helping them succeed, Lotus is a place worth considering.
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Admission Day Questions Parents Ask
How soon can my teen be admitted?
Every family is different, but we move as fast as you are ready to, once insurance is verified.
What happens on my teen's first day?
A warm welcome, a check of belongings, introductions and a check-in with you, then a clinical, medical and psychiatric evaluation. The first days are about routines, groups and building trust.
Can I stay with my teen on admission day?
Yes. You're part of the admission process, from the welcome to the parent check-in.
What should my teen bring?
Comfortable everyday clothes, a favorite blanket or pillow, a small keepsake that isn't sharp or metal, plus their insurance card and prescription medications. Leave hoodies, pens, music players and IDs at home, and ask our admissions team about anything else.
Can my teen have their phone?
No. Phones are stored safely, and before discharge a clinician goes through the phone with your teen to remove contacts and posts that could lead back to use. Here's what the first week looks like.
When can I talk to my teen?
On family call nights, three times a week, plus weekly family therapy. You can also reach our nursing team anytime with a concern.
What if my teen refuses to come?
Call us. We can connect you with a trusted outside intervention partner and share tips on how to talk with your teen.
Is Your Teen Struggling? Our Teen Treatment Team Can Help.
Talk with our admissions team today. We'll check your insurance and help you find the right level of care.
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